ABOUT TIME CENTRAL
We use Innovative Technology
Always on the forefront of technology, we have created policies that mirror some of the best known watch companies in the world. Through constant research, travelling and years of experience we have created one of Canada’s most sought after watch repair companies in today’s market.We Execute with Precision
Our retailers and partners (Bell & Ross, The Movado Group, Frederique Constant and more) trust us to provide an extensive, professional and memorable experience for their customers and ours. Our Watchmakers are trained and certified on a yearly basis, using equipment that is strictly Swiss manufactured.We care
Time Central is the largest family owned watch servicing company in Canada, yet our average return rate is below 2%. We have one of the fastest turn-around times in the business because we genuinely care. We are noted to have the best customer service staff, guaranteed.Watches on Time
Letters of Kudos
Successful Repairs
Coffees Consumed
Our Services
WATCH REPAIRS
Our watchmakers are highly trained and certified by high end Swiss manufacturers.
We work closely with many of the Swiss Brands emulating their techniques and equipment to ensure you are getting the highest level of quality and service on your time piece. Time Central is the Authorized Service Center for many high end brands in Canada.
JEWELLERY REPAIRS & APPRAISALS
We handle high to low volume without sacrificing quality. From repair to designing/manufacturing, our jewellers possess the right skill level to meet your demands.
We also offer qualified appraisals for all items we repair, accepted by all insurance companies.
WATCH REFINISHING & ENGRAVING
We can refurbish every part of your watch from the dial to the steel bracelet.
We completely dismantle your watch and take particular care in bringing your cherished time piece back to like new condition.
Our History
Time Central was established in 1968 after Joseph Goncalves graduated from George Brown college as the top watchmaking apprentice in Canada. Having honed his skills in Switzerland after graduating, Joesph had a vision to create a company that would emulate the Swiss style of watch repair here in Canada. Over the years we have become a complete family run business sharing our passion for watches and jewellery with all our customers. Our reputation within our industry has made us the number 1 choice for watch brands, jewellery stores and customers across Canada. Entrusting your items to Time Central we can personally guarantee your experience with us will leave you a customer of ours for life.
Our Partners
You will not find any company more passionate and more involved in this business than Time Central. Our core values are deeply rooted in the satisfaction we receive when representing each one of our brand partners.
OUR PROCESS
-
Repair Form
Customer fills out the repair form and mails it to Time Central
-
Item Received
Item is received at Time Central and is carefully inspected by our certified technicians.
-
Item Repaired
We follow a step by step process outlined by each manufacturer’s specifications and guidelines.
-
Quality Control
Once the repair is completed, it goes through a 3-step quality control process before leaving our center.
-
Repair Complete
Customer is contacted. Product is sent back to the customer ready to be worn and cherished once again.
