TIMECENTRAL
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Tradition×Technology×Mastery

The future of watch servicing

Over sixty years of family expertise, paired with modern diagnostics and live repair tracking, to give every watch the highest standard of care.

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Bench 03On test
Rate+2 s/d
Amplitude286°
Beat28,800 vph
In-house
master watchmakers
Timegrapher
diagnostics
International parts
sourcing network
Transparent
real-time tracking
12-month
service guarantee

Live from the bench

Measured, not guessed

Every watch is timed in six positions on the timegrapher and pressure tested before it leaves the workshop. These are the instruments that decide when a watch is ready.

Timegrapher · Bench 03Live
Dial upDial downCrown upCrown downCrown leftCrown right
Rate+2 s/d
Amplitude291°
Beat error0.1 ms
Lift angle52°
Water resistance · Bench 02Testing
VacuumPressurizeHoldRelease
Pressure0.00 bar
Rated100 m
Deflection0.0 µm
Leak rate—

More than a service

Preserve performance. Protect legacies.

From modern icons to vintage heirlooms, every watch gets the same uncompromising attention on our bench.

All services

Complete service

Restore original performance

Restoration

Bring vintage back to life

Personalization

Dial printing & engraving

Authentication

Certificates & appraisals

Movement explorer

The calibres on our bench

Spin, zoom and take apart the movements we service every day. Drag to rotate, scroll or pinch to zoom, and open the exploded view to see each layer.

Drag to rotate 4 Hz

Our facility

A new standard in watch care

A service centre built around precision: clean benches, modern diagnostic equipment and a team of watchmakers who log every step, so you can follow your repair from arrival to return.

About our workshop

Brands we service

We service the world's finest

Quality control

Tested for days, not minutes

A repair isn't finished when the watchmaker closes the case. Every watch then spends days in quality control, and is checked again by our administration and shipping teams before it leaves.

2–3 daysEvery watch

Four checks before it leaves

  1. Once the repair is complete, the watch moves into quality control for 2 to 3 days.
  2. It is checked twice during that period.
  3. It is checked again when our administration team signs the repair out.
  4. Our shipping department checks it a final time before it is packed and returned.
5–7 daysMechanical watches

Wound, run down, timed and regulated

  1. Fully wound on our Cyclomotion winding machine, which moves the watch as if it were worn, for a full day.
  2. Let run down completely, rewound, and run down again, twice over.
  3. The power reserve is timed and recorded: how long the watch runs on a full wind.
  4. Checked and regulated on the timegrapher three times, to the manufacturer's specification for that movement.

Then the same administration and shipping checks as every other watch.

Reviews

What our customers say

4.4
402 reviews on Google
When I had an issue with it, the team at Time Central went above and beyond. Even when it wasn’t an easy repair and there were plenty of opportunities to simply give up, they didn’t. … If you have a watch that means something to you, I highly recommend giving Time Central Limited the opportunity to help.
Jeff C.Google review
Brought in my husband’s Movado for repair. It was out of warranty, however, a small fix was needed on the band. The staff were very friendly, helpful and fixed the watch on the spot. 10/10 would recommend.
Symone M.Google review
Professional and highly-skilled service. Prompt response time! I am very grateful for their assistance and expertise.
Matthew G.Google review
Very pleasant counter help and well explained. I recommend there services.
Bob V.Google review
These guys are awesome! I had 3 watches that needed servicing, one needed help with the Bluetooth. They were fast and helpful with all 3!
Theron W.Google review
The receptionist was very accommodating and took the time to understand the issue before explaining it to the technician. … A technician named Justin handled the service, and the receptionist clearly explained the fix to me afterward. I was very impressed with the excellent and helpful service.
Dominic C.Google review
Although it took ages for them to get the required part from their US supplier for my Ebel timepiece, due to the ongoing pandemic, they were apologetic and kept updating me. At the end of the day, they did a satisfactory job.
Zahid L.Google review
Fast, friendly and professional service. Got 4 watch batteries replaced and it was done in 10 min. Got the Concord, Movado, Boss, and Bulova watches done there and all were tested for water seals or other issues.
Steve G.Google review
Amazing experience not only all my items got fixed but I was impressed after meeting Joanna how professional and helpful she is. Very impressed.
Diana B.Google review
Staff are nice and easy to reach out. I just aligned my G-Shock mode selector by the help of Justin, head of watchmaker, he gave me directions step by step.
Franz T.Google review
Great service by people who know watches.
Karl P.Google review
Very friendly staff that fixed my watch as I waited (and quickly)!
Peter J.Google review
Rated 4 out of 5.
Jim K.Google review
Rated 4 out of 5.
Vishnu V.Google review
Read all our reviews on Google

Visit, call or ask

How can we help?

Choose what you need. To send a watch in, start a service request: it takes a few minutes and gives our watchmakers everything they need. Or call us, or drop by the workshop.

Call us directly Get directions
Workshop

600 Alden Rd, Suite 208
Markham, Ontario L3R 0E7

Open in Google Maps →
Hours

Monday to Friday · 9:00 am – 4:30 pm
Saturday & Sunday · Closed

Retailers

Trade enquiries and new retailer accounts have their own form.

Retailer inquiry →
Most customers start here Request a service Send your watch in for a complete service, restoration or appraisal. A few quick questions, then a written estimate after inspection. Start a service request Links, straps & parts Order parts Bracelet links, pins, straps, crowns and crystals. We confirm pricing and send a payment link. Order parts Not sure yet? Ask a quick question Can we repair it? Send a question and a photo and we'll get back to you. Ask a question